Terms of service

Terms of Service – Moonwash Yarn Co

OVERVIEW
Welcome to Moonwash Yarn Co. Throughout the site, the terms “we,” “us,” and “our” refer to Moonwash Yarn Co. We operate this website and store to provide you with access to our products, services, and information (the “Services”).

By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any policies referenced herein. If you do not agree, please do not use our Services.

1. ELIGIBILITY & ACCOUNT

By using this site, you confirm you are at least the age of majority in your state (California) or have permission from a parent/guardian.

You agree to provide accurate and complete information when making purchases and are responsible for maintaining the security of your account.

2. PRODUCTS

All products are hand-dyed in small batches. We make every effort to display colors accurately; however, colors may vary depending on your screen.

We do not guarantee that product appearance will exactly match what is displayed.

Product descriptions and availability may change at any time without notice.

3. ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.

Orders are not finalized until payment is processed.

We may not be able to cancel or modify orders once they are placed.

All purchases are subject to our Refund & Exchange Policy.

4. PRICING & PAYMENT

Prices are subject to change without notice.

Prices do not include applicable taxes or shipping unless stated otherwise.

You agree to provide accurate payment information and authorize us to charge your payment method.

5. SHIPPING & DELIVERY

Shipping times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, weather, or other external factors.

Once your order is handed off to the carrier, the risk of loss transfers to you.

6. INTELLECTUAL PROPERTY

All content on this site—including images, product names, branding, and designs—is the property of Moonwash Yarn Co. and may not be used without permission.

7. THIRD-PARTY SERVICES

Our store is powered by Shopify. By using our site, you acknowledge that Shopify is not responsible for transactions between you and Moonwash Yarn Co.

8. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

9. FEEDBACK

If you submit reviews, comments, or suggestions, you grant us permission to use them for business purposes without compensation.

10. ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted.

11. PROHIBITED USES

You may not use our site for unlawful purposes or in a way that could harm our business or other users.

12. TERMINATION

We reserve the right to terminate or restrict access to our Services at any time for violations of these Terms.

13. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” without warranties of any kind, to the fullest extent permitted by law.

14. LIMITATION OF LIABILITY

Moonwash Yarn Co. is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or Services.

15. INDEMNIFICATION

You agree to indemnify and hold harmless Moonwash Yarn Co. from any claims resulting from your use of our Services or violation of these Terms.

16. GOVERNING LAW

These Terms are governed by the laws of the State of California, United States.

17. CHANGES TO TERMS

We may update these Terms at any time. Continued use of our Services constitutes acceptance of those changes.

18. CONTACT

For questions about these Terms, contact:
moonwashyarnco@gmail.com